Great sized apartment, and lovely staff. Great access to public transport
Matt
2025年1月
Self catering apartment was well equipped. Everything we needed for our three week stay. Washing machine, dryer, dishwasher , hair dryer, iron and ironing board. Fridge freezer, toaster, microwave , plenty of pots, pans, dishes , air conditioning and fan in bedroom. Lots of storage and coat hangers. Balcony with clothes maiden, table and chairs. Fantastic pool area, beautiful surroundings, BBQ area, Regular linen and towel changes. Reception staff are fabulous, happy , helpful, lovely, made us feel part of the sandcastles family. We are sad to leave them.
Barry
2025年1月
Nice place to stay. Staff very friendly and helpful. Property is a bit older but good value for money when staying on the Gold Coast . Pool is fabulous. We stayed on the third floor, stairs no lifts as advertised. Good under ground parking . Property was very clean and tidy . Good location, nice beach only a few minutes walk away Apartments are great for a family, upstairs master plus bathroom, plus outdoor patio, with own outdoor spa. downstairs two bedrooms plus bathroom and outdoor patio.Washer and dryer, great kitchen with everything you need to cook your own meals . Dishwasher. Aircon was also great plus fans in bedrooms made it very comfortable. Own outside spa was also great for cooling off Only advice would be to contact the property directly to ask specifics about room views as booking.com photos are (as the property says) different from what you may think you have booked . Our view from the top room had views of the water but the bottom floor and outdoor patio looked out over the backyard of nearby houses . So was different from the photos booking.com sent us . The property is happy for people to contact them directly to discuss this before you arrive.
Kirsten
2025年1月
Great location and friendly staff. The pool and spa are lovely. Apartment was spacious.
Belinda
2025年1月
It was a great place to stay. It has everything you need, kitchen & washing machine & dryer & a spa. We all enjoyed the pool & spa & lovely views of the water. We met some lovely people who live there & my kids had a great playing with their son. The staff were friendly & helpful we will definitely stay again. My son left his wallet behind without even realising. We were so thankful for the honesty of the staff that rang to let us know. 😁
Sarah
2025年4月
Sandcastles is situated in Labrador,close to a lagoon across the road, busses are at your door step! The Saltwater pool is the highlight, you need this in summer as the heat can be intense! We stayed in a deluxe 2brm apartment, it had good cooking facilities, beds were comfortable, it was clean,I suggest asking for an apartment away from the road, the staff are friendly & helpful, I highly recommend staying here, I'll be back🙂
Michelle
2024年1月
The location of this property is fantastic and the view from our 3 bedroom apartment was amazing. The apartment was big with two wonderful balconies and a really nice romantic upstairs bedroom with a spa bath on the balcony. The beds were super comfortable and so were the pillows. The apartment had everything we needed. The best part was the management. Honestly, I have never experienced such friendly and accommodating hosts. Absolute top ratings for that. The swimming pool is great with a lovely sitting and bbq area and just a short walk to the swimming beach and fantastic restaurants and bars. Thank you so much for a wonderful holiday.
Angela
2024年11月
Great location! Great Apartment! Great Staff! Great Pool! Great views! Great Value for money! 5 of us stayed in one of the 3 bedrooms, 2 bathrooms, 2 level apartments and it fitted us perfectly (with room to spare), plus the outdoor spa looking out towards the beach!!! We were there for 9 nights/10 days and being fully self-contained with your own kitchen, washing mashing and dryer just made it so much easier. The staff were helpful and friendly. We were minutes from Surfers Paradise, a short drive to the theme parks (with a discount we could use for staying at Sandcastles). The pool, spa, games rooms, bbq and outdoor set up was fantastic for a night in. I cannot fault anything, we were there for New Year's Eve and were spoilt to have fireworks on display right outside our room on the water. We will definitely be returning. Thank you so much for making our holiday so much easier.
Morgan
2024年1月
The pool was beautiful and quite large. The room had everything we needed and the beds were very comfortable. Just across the road from the water and a short walk to restaurants.
Wilson
2025年2月
The kitchen was well equipped with the exception of cutlery... we ran low on that a few times. The staff was friendly and more than accommodating! The children LOVED the pool and we were very impressed on how clean it was,. Excellent security both in the underground garage and in accessing our unit. We really appreciated the space; it was a nice large unit and accommodated 4 adults and 2 young boys VERY easily!
E
2024年2月